Shipping policy

SHIPPING POLICY

At Sloane Essentials, we strive to deliver your order as quickly and safely as possible. Below are the details regarding our shipping processing times, costs, and delivery estimates.

PROCESSING TIME
* Order Processing: All orders are processed and dispatched within 24 to 48 hours (excluding weekends and major holidays) after receiving your order confirmation email.
* Order Tracking: You will receive another notification email with a tracking number once your order has shipped.

SHIPPING RATES & ESTIMATES
* Standard Delivery: Estimated delivery time is 3–7 business days after dispatch.
* Free Shipping: We offer Free Shipping on eligible orders or multi-item bundles (such as our Buy 2 Get 1 Free promotion).

DELIVERY & TRACKING
* Once your package has shipped, you will receive an email containing a tracking number to follow your package in real-time.
* Please ensure your shipping address is entered accurately during checkout. We are not responsible for orders delivered to incorrect addresses provided by the buyer.

DAMAGED OR LOST PACKAGES
If your order arrives damaged or if you suspect it is lost in transit, please contact our support team immediately with your order number and photos of the item's condition so we can resolve the issue for you right away.

CONTACT INFORMATION
For any questions regarding shipping or your order status, please reach out to us:
* Email: support@sloaneessentials.com