Refund policy

At Sloane Essentials, we believe in complete transparency and honest feedback. We use customer reviews to ensure the quality of our products and to give you full confidence when shopping with us.

How Our Reviews Work

• Verified Purchases: We only collect reviews from real customers who have bought products directly from our store or through our official post-purchase emails (including Google Customer Reviews).

• Genuine Feedback: We welcome both positive and negative feedback. We never delete or filter out low ratings just because they are critical.

Community Guidelines

To keep our reviews helpful and safe for everyone, all submissions must follow these simple rules:

• No Fake Reviews: Reviews written by employees, relatives, or paid reps are strictly prohibited.

• Respectful Language: Reviews containing profanity, offensive content, or personal details (such as phone numbers or home addresses) will be removed.

• No Spam: Links to external websites, promotional spam, or unrelated content will not be published.

Need Help With an Order?

If you have an issue with your purchase, please reach out to us at support@sloaneessentials.com so our team can resolve it for you right away!